Make a conscious choice: choose "Pre-Loved"

Choosing a Pre-Loved product from Parently is an easy way to make environmentally responsible choices. By giving used items a new life, we help reduce waste and unnecessary purchases. Every product is carefully inspected to ensure it meets our high standards for safety and quality, so you can trust it’s fully functional and safe for your child. For us, it’s about supporting a community of parents who value smart, sustainable choices without compromising on quality.

Pre-Loved vs. New – what's the difference?

Most of our rental products are available both as Pre-Loved and as New – in other words, previously used or brand new. But choosing between a Pre-Loved and a New product is about more than just condition.

  • Rent Pre-Loved

    • Condition: Cleaned, tested and fully functional
    • Use: Has been used before
    • Wear: Plastic may have minor scratches, textiles may be sun-faded
    • Sustainability: Reuse reduces waste and resource consumption
    • Price: More affordable than renting a new product
    • Range: A chance to find older or discontinued models

  • Rent new

    • Condition: Brand new in original packaging
    • Use: Has never been used
    • Wear: None
    • Sustainability: Higher environmental impact
    • Price: Lower price than buying new
    • Range: Current products

Which option suits you best?

Explore our products

See how our repair and maintenance process works

This is how we repair and maintain all our products in our warehouse.

1. Inspection

We start by carefully inspecting each product to check that it is complete, look for any signs of wear that need repairing and make sure it works perfectly according to the manufacturer's specifications. This thorough assessment is essential to maintaining safety standards and determining the steps needed in the refurbishment process. Read more about our view on use and care here.

2. Cleaning & repair

Our repair process is designed to restore each product to its original quality and function. It includes disassembly (if needed), followed by a thorough cleaning process using only non-toxic, child-safe cleaning agents. After cleaning, the product is reassembled and undergoes a final inspection to ensure it meets our high standards for functionality and aesthetics.

3. Quality and safety check

After the repair, each product undergoes a comprehensive safety check in accordance with the original manufacturer's guidelines. After this check, the items are packed in eco-friendly, sustainable materials and delivered with a guarantee for extra peace of mind. We also give each product a personal touch – a label signed by the technician responsible for the refurbishment – showing our commitment to quality and personal service.

Why choose "Pre-Loved"?

Our "Pre-Loved" products offer a smart, eco-friendly choice by reducing waste and extending the life cycle of quality products. When you rent a product from Parently, you not only get a sustainable solution, but also a product that meets the highest safety and quality standards – guaranteed "as good as new, only better". This is our promise to you, so you can fully trust our products and our values.

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